How to Become a Receptionists and Information Clerks in India
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- Entry salary
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- Mid-career
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- Senior
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- Outlook
- stable
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About the Receptionists and Information Clerks role
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
What's your education level?
Years of relevant experience?
Do you have any of these key skills?
Skills required
- Customer Service and Grievance Handling
- Multilingual Verbal Communication (Hindi, English, and Regional Languages)
- EPABX and Multi-line Phone System Operation
- Visitor Management and Security Protocol Adherence
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Active Listening and Information Synthesis
- Professional Grooming and Etiquette
- Administrative Task Coordination and Filing
- Time Management and Multi-tasking
- Data Entry and Record Maintenance
How to enter this career
- 01
Completion of 10+2 in any stream followed by a Diploma in Front Office Management or Hospitality.
- 02
A Bachelor’s degree in Hotel Management, Business Administration, or English Literature for corporate roles.
- 03
Direct entry through vocational training programs focusing on soft skills, computer literacy, and spoken English.
A day in the life
- 9:00 AM - Opening the reception area, checking overnight emails, and organizing the visitor logbook.
- 11:00 AM - Managing the switchboard to route incoming calls and greeting walk-in clients or vendors.
- 1:30 PM - Coordinating with the courier services for outgoing documents and sorting incoming mail for departments.
- 3:30 PM - Scheduling boardroom meetings and ensuring the lobby area remains tidy and professional.
- 5:30 PM - Handing over the visitor badge records to security and preparing the reception desk for the next day.
Salary insights
A Receptionists and Information Clerks in India typically earns Varies. Compensation varies by city, employer and experience.
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