How to Become a Claims Adjusters, Examiners, and Investigators in India
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
- Entry salary
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- Mid-career
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- Senior
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- Outlook
- stable
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About the Claims Adjusters, Examiners, and Investigators role
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
What's your education level?
Years of relevant experience?
Do you have any of these key skills?
Skills required
- Insurance Policy Interpretation
- Legal and Regulatory Compliance (IRDAI)
- Fraud Detection and Investigation
- Liability Assessment
- Negotiation and Settlement
- Claim Documentation and Reporting
- Conflict Resolution
- Attention to Detail
- Critical Thinking and Analytical Reasoning
- Proficiency in Claims Management Software
How to enter this career
- 01
Complete a Bachelor’s degree in Commerce, Law, or Engineering followed by an IRDAI Surveyor/Loss Assessor license.
- 02
Join a General Insurance company as a Graduate Trainee and clear the Insurance Institute of India (III) professional exams.
- 03
Transition from a legal or medical background into specialized Third-Party Administrator (TPA) roles for health or motor claims.
A day in the life
- 9:00 AM - Reviewing new claim notifications and policy documents on the internal CRM.
- 11:30 AM - Conducting site visits or virtual inspections to verify property damage or medical reports.
- 2:00 PM - Coordinating with legal teams and surveyors to discuss liability and settlement limits.
- 4:00 PM - Negotiating final settlement amounts with policyholders or third-party representatives.
- 6:00 PM - Finalizing audit reports and documenting evidence for compliance and fraud prevention.
Salary insights
A Claims Adjusters, Examiners, and Investigators in India typically earns Varies. Compensation varies by city, employer and experience.
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